BONUS TERMS & CONDITIONS
Effective from: 28.10.2019
Last updated: 23.05.2023
1. GENERAL BONUS TERMS AND CONDITIONS
1.1 All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, e-wallet etc), IP, and shared computer, e.g. public library or workplace.
1.2 All the gamblers can take advantage of the bonuses, except for the cases when the bonus has country restrictions and the player is a citizen of one of these countries.
1.2.1 Players from Sweden are not allowed to receive bonuses. Any bonuses are not available to players from Sweden, including participation in any kind of promotional programs, receiving VIP rewards, as well as exchange of King’s Coins.
1.2.2 Players from Finland can redeem both the First Deposit and EVERY THURSDAY: CASHBACK FOR EVERYONE bonus. Other bonuses, including any promotions, tournaments, redemption of VIP rewards and exchange of King’s Coins, are not available to Finnish players.
1.3 Relevant Terms and Conditions of current promotion bonuses are listed on Promotion Page.
1.3.1 The content of Promotion page may be changed when such a need occurs without prior notice. The updated content is available on Promotion page and can be specified in Live Chat.
1.4 The player is not allowed to abuse the bonus offers. In case of such abuse, the Casino has the right to prohibit the Player to receive any bonuses and to cancel any winnings received using bonus funds, both at the moment of wagering and after it.
1.5 While playing with an active bonus, it is forbidden to be involved in activities that give the player a clearly unfair advantage. Such activities include, but are not limited to, these: delaying game rounds in any game, including free spins and bonus features, to a later time when you have no wagering requirements, leaving large bets on the table, for example in blackjack, and returning to the game after bonus wagering has been completed, playing games with bonus money to build up in-game value, lose the bonus funds, and then cash out on the built-up value during real-money play, using strategies that take advantage of any software bug or failure.
1.6 All the bonuses have a minimum deposit requirement for obtaining the bonus, limitation of the maximum possible bonus amount, wagering terms, limitation of the maximum amount of bets while wagering, time limitation of bonus life, unless otherwise indicated.
1.7 Any issued bonuses are by default limited to a maximum bet during wagering: 10 EUR / 10 USD / 15 CAD / 15 NZD, unless otherwise specified. Max bet limit includes bets doubling after a game round has been completed as well as bonus rounds (purchased within the game).
1.8 The winnings obtained by using bonuses become available for withdrawal only after meeting the requirements of all wagering rules.
1.9 Validity of the bonus depends on the type of the bonus itself. Please, note a player is given 24 hours for free spins bonus activation and 7 days to complete wagering requirements of the particular bonus from the moment it was received unless otherwise indicated; 30 days validity applies to match bonus from the moment it was received unless otherwise indicated.
1.10 At the end of the bonus period, if the bonus remains valid and the conditions of wagering are not met, all bonus money and winnings are void and bonus is considered to be expired.
1.11 When gambling with the bonus, the bets are placed for real money in the first place, and only then for the bonus.
1.12 A gambler has the right to cancel any bonuses without proceeding to their wagering, without any loss of their own funds.
1.13 Only one bonus can be activated at a time. The deposit bonuses cannot be combined. In case of activation of several bonuses simultaneously, casino is not responsible for any caused technical malfunctions.
1.14 A gambler has the right to refuse from any bonuses from the Casino.
1.15 Please note that different games contribute to a different percentage towards the wagering requirements:
- - All slots contribute 100% towards the wagering requirements;
- - Live games, table games and video poker games contribute 5% towards the wagering requirements;
- - Jackpots, progressive jackpots and lottery games are excluded from the bonus and contribute 0% towards the wagering requirements.
Slots that are not available for the game with an active bonus: list of games
1.16 When gambling with bonus funds, all the winnings requested for withdrawal pass a check prior to payment processing. The Casino reserves the right to request the user to confirm the personal data and payment method data as a result of the check.
1.17 The Casino has the right to revoke any bonuses and winnings, as well as to confiscate all the money in the account if it has been obtained dishonestly or in violation of these rules.
1.18 The Casino reserves the right to amend and supplement these terms at any time.
1.19 The following countries are not eligible for any registration no deposit bonuses (unless otherwise indicated): Albania (AL), Armenia (AM), Algeria (DZ), Angola (AO), Bahrain (BH), Bangladesh (BD), Belarus (BY), Benin (BJ), Bosnia and Herzegovina (BA), Botswana (BW), Bulgaria (BG), Burundi (BI), Cameroon (CM), Cabo Verde (CV), Chad (TD), Comoros (KM), Côte d'Ivoire , Djibouti (DJ), Egypt , Equatorial Guinea (GQ), Eritrea (ER), Ethiopia (ET), Finland (FI), Gabon (GA), Gambia (GM), Georgia (GE), Ghana (GH), Greece (GR), Guinea (GN), Guinea-Bissau (GW), Iran, Islamic Republic of (IR), Iraq (IQ), Iran, Islamic Republic of (IR), Jordan (JO), Kenya (KE), Kuwait (KW), Lebanon (LB), Lesotho (LS), Liberia (LR), Madagascar (MG), Malawi (MW), Mali (ML), Mauritania (MR), Mauritius (MU), Mongolia (MN), Montenegro (ME), Morocco (MA), Mozambique (MZ), Namibia (NA), Nepal (NP), Niger (NE), Nigeria (NG), Oman (OM), Pakistan (PK), Palestine, State of (PS), Poland (PL), Russia (RU), Romania (RO), Rwanda (RW), Sao Tome and Principe , Senegal , Seychelles (SC), Sierra Leone (SL), Somalia , South Sudan , Sudan (SD), Swaziland (SZ), Sweden (SE), Syrian Arab Republic (SY), Tanzania, United Republic of (TZ), Togo (TG), Tunisia (TN), Uganda (UG), Yemen (YE), Zambia (ZM), Zimbabwe (ZW), China, Jamaica, Cambodia, Iraq, Syria, Myanmar, Lao PDR, Angola, Cape Verde, Paraguay, Macau, Hong Kong, Albania, Pakistan, Lebanon, Cote D’Ivoire, Iran, Afghanistan.
1.20 The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
1.21 In the rare event that the deposit bonus is not automatically granted after making a qualifying deposit, please contact us before any bets are made, and the customer support staff will manually grant you the bonus. Please note that our systems will not allow us to grant you the bonus if you place bets with your qualifying deposit before the bonus is manually granted.
1.22 Please, note that bonuses containing Free Spins series(several packs of free spins that are issued within several days) demand deposit wagering(x1) within 23 hours in order to get the next package issued.
For example, you made a 20 EUR deposit and got your first Free Spins package. In order for the second package to be issued automatically you have to bet at lest 20 EUR within the next 23 hours after the deposit was made.
2. WEEKLY BONUS “EVERY THURSDAY: KING'S GIFT!” (CASHBACK)
2.1 Min deposit values from 00:00 (UTC) since last Thursday until 23:59 (UTC) Wednesday (excluding current period) should be greater than: 500 EUR / 500 USD / 750 NZD / 750 CAD.
2.2 Min loss sum from 00:00 (UTC) since last Thursday until 23:59 (UTC) Wednesday (excluding current period) should be greater than: 500 EUR / 500 USD / 750 NZD / 750 CAD.
2.3 The minimum amount of cashback is EUR 25 / USD 25 / CAD 37.5 / NZD 37.5.
2.4 Maximum amount of cashback: 5000 EUR / 5000 USD / 7500 CAD / 7500 NZD.
2.5 Cashback is calculated using the formula (bets are counted without active bonuses/ active wagers):
2.6 The cashback period is defined as the week prior to the issuing of the bonuses, from 00:00 (UTC) Thursday until 23:59 (UTC) Wednesday.
2.7 This bonus is available without any wager.
3. KING’S COINS
3.1 For every EUR 100 bets placed on slots or EUR 250 bets placed on table and live games a player is awarded with 1 King’s Coin.
3.1.1 Royal Score and King’s Coins come into force when you have at least one deposit in your account, otherwise Royal Score and King’s Coins will be confiscated.
3.2 King’s Coins can be accumulated and every 100 King’s Coins, can be exchanged into bonus money as follows:
3.3 A maximum of €/$ 1000 or NZ$/C$ 1500 and equivalents (for Citizen, Baron, Count, Marquess, Duke), €/$ 5000 or NZ$/C$ 7500 and equivalents (for Prince and King) in cash bonuses from King's Coins can be redeemed per calendar month. All unredeemed King's Coins will be removed after 3 months of inactivity on your account.
3.4 Cash bonuses from King's Coins must be wagered at least 3x before any withdrawal may be requested.
4. NO DEPOSIT BONUSES TERMS AND CONDITIONS
4.1 All winnings made by registration no-deposit bonus can be withdrawn after at least 1 deposit is made.
4.2 For no deposit bonus withdrawals, we reserve the right to request the following documents: One government approved identity card (ID card, passport and driver's license) with a picture, as well as proof of residency such as a utility bill (which is not older than 3 months). If your deposit method was via a credit card we will require a photo of the credit card (front and back) which you used. (For Registration bonuses, extra spins, free spins and free bonuses which require NO deposit, note that no winnings at all may be withdrawn/transferred until you have made a deposit. In addition, no winnings accrued in connection with any Free Bonus may be withdrawn/transferred until the wagering requirements have been met).
4.3 The maximum win restriction persists after the completion of the wagering requirement. The maximum cashout amount with no deposit bonuses is limited to EUR 50 / USD 50 / CAD 50 / NZD 50. Exclusive bonuses may have exceptions. For more details, please, contact Customer Support Team.
4.4 The following countries are not eligible for any registration no deposit bonuses: Estonia (EE), Romania (RO), United States (US), United Kingdom and its territories (UK), Spain (ES), Israel (IL), France (FR), Albania (AL), Armenia (AM), Algeria (DZ), Angola (AO), Bahrain (BH), Bangladesh (BD) Benin (BJ), Bosnia and Herzegovina (BA), Botswana (BW), Burundi (BI), Cameroon (CM), Cabo Verde (CV), Chad (TD), Comoros (KM), Czechia (CZ), Côte d’Ivoire (CI), Djibouti (DJ), Egypt (EG), Equatorial, Finland (FI), Guinea (GQ), Eritrea (ER), Ethiopia (ET), Gabon (GA), Gambia (GM), Ghana (GH), Greece (GR), Guinea (GN), Guinea-Bissau (GW), Iran, Islamic Republic of (IR), Iraq (IQ), Jordan (JO), Kenya (KE), Kuwait (KW), Lebanon (LB), Lesotho (LS), Liberia (LR), Madagascar (MG), Malawi (MW), Mali (ML), Mauritania (MR), Mauritius (MU), Morocco (MA), Mozambique (MZ), Namibia (NA), Nepal (NP), Niger (NE), Nigeria (NG), Oman (OM), Pakistan (PK), Palestine, State of (PS), Poland (PL), Russia (RU), Rwanda (RW), Sao Tome and Principe (ST), Senegal (SN), Seychelles (SC), Sierra Leone (SL), Somalia (SO), South Sudan (SS), Sudan (SD), Swaziland (SZ), Sweden (SE), Syrian Arab Republic (SY), Tanzania, United Republic of (TZ), Togo (TG), Tunisia (TN), Uganda (UG), Yemen (YE), Zambia (ZM), Zimbabwe (ZW), and Ukraine (UA).
4.5 No deposit bonuses, that are not mentioned in General Bonus Terms and Conditions, offered to players by the casino staff (i.e. the support department, etc.) may have different conditions applied that have to be clarified by players prior to using the no deposit bonuses. The casino staff will do their best to notify players about the conditions applied upon the player’s request. Otherwise, by accepting the no deposit bonus and playing it, the player agreed on the conditions of the no deposit bonus by default.
4.6 Free spins upon registration claimed through any affiliate site may have different conditions applied (i.e. wager, max win). Conditions of the bonus must be checked on the affiliate site, unless otherwise stated. Additionally, to be eligible for a no deposit bonus, player's account must be confirmed via email. If player fails to confirm the account, no deposit bonus cannot be added.